EC Raises Its Rating for Digital Transformation to “Good Progress”, With 338 E-Services and Usage Doubled
After four reports with “limited progress” and one with “some progress”, the Commission this time gives “good progress” in the digital transformation chapter.
Skopje – In the chapter on digital transformation and media, the European Commission in its 2026 report raised the rating to “good progress”. It is the highest progress rating in this chapter so far, and it is reached on a scale that climbs step by step.
As the Ministry of Digital Transformation announced, in the four consecutive reports from 2021 to 2024 the rating was “limited progress”, last year “some progress”, and this year “good progress”. The level of preparation was raised from “moderate” to “between moderate and good”. By the editorial calculation, that is two steps up in two reports.
In numbers, the most concrete figure is on e-services. Use of electronic services is almost double that of a year earlier, and 338 e-services were available on the national portal by the end of August 2026, including partially available ones. The central document management system is used by 44 institutions.
For citizens the most direct effect is in everyday documents. An extract from the birth register and a certificate of citizenship are now offered electronically, and access to services for businesses has improved.
Behind the numbers there is a legal and strategic basis. A long-term ICT strategy with an action plan was adopted, together with a Cybersecurity Strategy. A law on electronic communications and a law on the security of networks and information systems were adopted, and there are amendments in the area of electronic documents, electronic identification and trust services. Progress is also noted in interoperability and cybersecurity, and the government has an incident response team, MKD-GOV-CSIRT.
Roaming is one of the topics citizens feel most easily. In January 2026 the Ministry announced that amendments to the Law on Electronic Communications were being aligned with EU rules, with the aim of ending roaming charges in EU countries and setting clear limits on prices. From the sources we checked it is not clear whether those amendments have already been adopted.
What is not known: the rating is conveyed by the Ministry’s announcement, and amounts, deadlines and measurable targets by individual indicators (for example fast broadband coverage) are not part of what we read. The chapter also covers media, and there are no data on that part here.
As in other areas, the digital transformation rating does not change the formal condition for negotiations. “No progress was made towards adopting the relevant constitutional changes,” the report states. Progress exists and is officially recorded, while the key to moving the negotiations forward remains the constitutional changes.
MKNews Hub · Macedonia · November 7, 2026
